Welcome Package
120% up to $2,000 AUD
+ 100 Free Spins on Big Bass Splash
Wagering
40× bonus amount
Max bet
$8 AUD during bonus
Min deposit
$30 AUD
Free spin wins cap
$150 AUD

Contact Faircrown Casino

For help with your Faircrown Casino account or gaming experience, contact our support team at support@faircrown-casino.click. We aim to make it simple to get clear assistance with common account, payment and responsible gambling questions.

Faircrown Casino holds a licence issued by the Comoros gaming authority AOFA (licence ALSI-202508056-FI2) and a second licence from the Tobique Gaming Commission (licence no. 0000002). The platform uses 128-bit SSL encryption, PGP protocol, and RNG-certified games.
What's in this Faircrown Casino guide
  1. How to get in touch by email
  2. What to include in your message

Welcome Package120% up to $2,000 AUD

  1. OperatorNovatrix SRL
  2. Established2026
  3. Game Library6,000+ games, 117 providers
  4. Withdrawal Daily Limit$6,000 AUD

How to get in touch by email

Send your enquiry to support@faircrown-casino.click. Email is the appropriate way to ask for assistance, provide relevant details and keep a clear record of your request. Please use the email address connected to your account where possible, particularly when your enquiry concerns account access, verification or transactions.

You can contact support about matters including:

  • Account access, profile details and verification questions
  • Deposit and withdrawal enquiries
  • Questions about bonus terms and eligibility
  • Technical problems affecting the website or games
  • Responsible gambling requests, including help with account restrictions

Support usually replies within 24 hours, although response times can vary depending on the nature and complexity of your request. Please avoid sending repeated messages about the same issue, as this may make it harder to track your enquiry.

What to include in your message

To help support review your request faster, include your account email address or username, a short description of the issue and any relevant dates or transaction details. If you are reporting a technical problem, attach screenshots where relevant and explain what happened before the issue appeared. Do not include your password or other sensitive security information in an email.