Cookies Policy

About cookies

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and support a consistent browsing experience. Some cookies are set by the website you are visiting, while others may be set by service providers that support website functions.

Faircrown Casino may use cookies, pixels, tags, software development kits, local storage and related technologies. In this policy, we refer to these technologies collectively as cookies unless a distinction is needed. The technologies used may vary according to the website features available, your device, your browser, your preferences and the way you interact with the website.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may sometimes be linked with account, device, usage or other information that we hold. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

Some cookies are necessary for the website to operate. Others help us understand how the website is used, remember choices, improve performance or support relevant communications. Where required, we will ask for your consent before placing or using non-essential cookies. You can change your choices using the available cookie controls or your browser settings.

How we use cookies

The types of cookies used on the website may change from time to time as features, services and technical arrangements change. Cookies may be used for the following general purposes:

Strictly necessary cookies

These cookies support core website functions and help the website operate as intended. They may be used to maintain a secure connection, support account and session functions, remember security settings, route traffic, prevent misuse and protect the website from suspicious or unauthorised activity. Without these cookies, some parts of the website may not work properly.

Preference and functionality cookies

These cookies remember choices you make, such as language, display settings, region or other preferences. They may help reduce the need to repeat information and can make your visit more convenient. If you remove or refuse these cookies, you may need to set your preferences again during future visits.

Performance and analytics cookies

These cookies help us understand how visitors use the website. For example, they may show which pages are visited, whether a page loads correctly, how visitors move between pages and whether a feature is being used. This information can help us identify errors, monitor performance and improve the website. Analytics information is generally considered in aggregate or pseudonymous form, although it may be associated with other information where permitted.

Security and fraud prevention technologies

Cookies and related technologies may help detect unusual activity, protect accounts, reduce automated abuse and support the integrity of transactions and website services. These technologies may assess information such as device details, browser characteristics, connection information and interaction patterns. They are used for security and risk-management purposes and are not intended to replace responsible account use or other safety measures.

Advertising and marketing cookies

Where used and where permitted, these cookies may help measure the effectiveness of communications, limit repeated advertising and provide information about how visitors respond to marketing. They may also help us understand which website content or campaigns are of interest. We do not use cookies to avoid any legal or regulatory requirement, and any marketing activity remains subject to applicable consent, privacy and gambling requirements.

Cookies from service providers

Some website functions may be provided by carefully selected third parties. These providers may place or access cookies or similar technologies on our behalf, or may collect information under their own privacy policies. Examples can include providers supporting hosting, security, website analytics, customer support, communications, payment-related functions or technical performance.

Third-party providers may process technical and usage information to deliver their services, maintain security, produce reports or support the operation of the website. Their use of information may be governed by their own terms and privacy notices. We recommend reviewing the relevant provider information where it is made available.

We do not treat a third-party cookie as permission for that provider to use information for any purpose that is not allowed under the applicable arrangement, your choices or relevant law. However, different providers may have different technologies, retention practices and control tools. Disabling a third-party cookie may therefore need to be done through that provider as well as through your browser or our cookie preference tool.

Information collected through cookies may be processed in Australia or another country, depending on the service and technical arrangements involved. Any handling of personal information is subject to our Privacy Policy and applicable requirements. We take reasonable steps to select and manage service providers, but internet and online services cannot be guaranteed to be completely risk-free.

Your choices and managing cookies

When you first visit the website, a cookie banner, preference centre or other notice may provide options for accepting, refusing or managing non-essential cookies. The choices available may depend on your location, device, browser and the technologies active on the website. You can revisit your choices where a cookie settings link or control is provided.

You can also manage cookies through your browser. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites or block most cookies generally. Browser settings differ, so refer to your browser's help information for instructions. You may need to repeat these steps on each browser or device that you use.

• Accept or refuse optional cookies through the website's cookie controls, where available.
• Delete stored cookies through your browser or device settings.
• Block cookies from specific websites or restrict third-party cookies.
• Use private or incognito browsing options, while understanding that these do not necessarily block all cookies or other tracking technologies.
• Review advertising or analytics controls offered by relevant service providers, where available.

Refusing optional cookies should not prevent access to information that is available without an account, but some features may be less convenient or may not operate as expected. Blocking strictly necessary cookies can interfere with login, security, navigation, account functions and other essential services. Deleting cookies may also remove saved preferences, end a website session or require you to provide information again.

Cookie choices do not necessarily control all information collected through other channels. For example, information provided when creating or using an account, information submitted through a form, device information collected for security, and information generated by transactions may be handled separately under our Privacy Policy and applicable terms.

If you use a different device, browser or profile, your cookie settings may not carry across automatically. You are responsible for reviewing the settings on each device and browser that you use to access Faircrown Casino.

Retention, changes and questions

Cookies may be either session cookies or persistent cookies. Session cookies normally remain on your device only while your browser is open and are removed when the session ends. Persistent cookies remain for a set period or until they are deleted. The retention period can vary according to the purpose of the cookie, the service provider, your settings and technical requirements.

We may review and update this Cookies Policy when our website, technology, service providers, legal obligations or privacy practices change. The updated version will be published on this page with a revised date or other notice where appropriate. You should check this page periodically so that you understand how cookies are being used.

If you have a question about this policy, your cookie choices or the handling of personal information, please use the contact or support options displayed on the Faircrown Casino website. When making a privacy request, we may need enough information to understand and respond to the request and to verify that it relates to you. We will handle requests in accordance with applicable requirements and our Privacy Policy.

By continuing to use the website after reviewing a cookie notice, you acknowledge the use of cookies selected through the available controls. Where consent is required, continuing to browse will not be treated as consent to optional cookies unless the relevant notice and controls state otherwise.