Faircrown Casino Terms & Conditions

1. General terms of use

These terms form an agreement between you and the operator of Faircrown Casino. They apply to your use of the website, your player account, available games, payment features, promotional offers and any other services made available through the site. Additional terms may apply to specific games, tournaments, promotions or features. Those additional terms will be shown where relevant and should be read before you participate.

You must use Faircrown Casino only for lawful purposes and in accordance with these terms. You are responsible for checking that online gambling is permitted in the place where you live and access the site. Faircrown Casino does not invite anyone to use the site where doing so would breach applicable law or regulation.

The website is intended for adults who meet the applicable minimum legal age for online gambling. In Australia, gambling services are generally restricted to people aged 18 years or over. You must not access or use the site if you are under the legal age that applies to you. We may ask for proof of age or identity before allowing access to some or all services.

The website may be updated, suspended, restricted or withdrawn at any time. We may change the layout, content, games, features or availability of the site without guaranteeing that a particular service will always remain available. Where practical, important changes to these terms will be communicated on the website or through your account.

2. Player accounts and verification

You may need to create a player account to use certain Faircrown Casino services. Information supplied during registration must be accurate, complete and kept up to date. You must not register using a false name, misleading information or another person's details. You may hold only the number of accounts permitted under the rules shown on the site.

Your account is personal to you. You must keep your username, password, authentication information and other account details confidential. Do not allow another person to access or use your account, and do not use another person's account. You are responsible for activity carried out through your account unless you have promptly reported unauthorised access to Faircrown Casino.

We may carry out age, identity, payment method, address and other verification checks. You agree to provide information and documents that are reasonably required for these checks. Information may be reviewed before deposits, withdrawals, winnings or account features are processed. If requested information is not supplied, is incomplete or cannot be verified, access to an account or transaction may be delayed, restricted or declined.

An account may be suspended or closed where there is a suspected breach of these terms, suspected fraud, a security concern, a failed verification check, unlawful activity, misuse of a promotion or a responsible gambling concern. Any decision will be handled in accordance with applicable requirements and the information available at the time.

• Keep your account information accurate and secure.
• Use only payment methods that belong to you or that you are authorised to use.
• Tell Faircrown Casino as soon as possible if you suspect unauthorised account activity.
• Do not sell, transfer, rent or otherwise give your account to another person.
• Do not use the site on behalf of another person or for a commercial betting service unless expressly permitted.

3. Deposits, withdrawals and gameplay

Deposits must be made using a payment method available through the website and authorised for your use. You should check the details of each transaction before confirming it. Funds deposited into your account are intended for gambling activity and must not be used for unlawful purposes. Payment providers may apply their own terms, conditions or charges, and Faircrown Casino cannot control every aspect of an external payment service.

Withdrawals may be subject to account verification, payment checks, minimum or maximum amounts, processing rules and any other conditions displayed on the site. We may return funds to the original payment method where appropriate or use another verified method. You are responsible for providing correct payment details and for any fees or taxes that may apply to your use of a payment service.

Games must be played according to the rules displayed for the relevant game. Game results are determined by the applicable game system and recorded results. If there is a technical error, interruption or obvious mistake, we may void or correct the affected transaction or outcome where permitted. We will not knowingly allow a player to benefit from a clear technical error.

You must not attempt to manipulate a game, exploit a software error, interfere with the website, use automated tools, scrape content, introduce malicious code or use any method intended to obtain an unfair advantage. You must also not engage in money laundering, fraud, collusion, chargeback abuse or any other dishonest or unlawful conduct.

If a payment is reversed, disputed or rejected after funds have been credited to your account, the relevant amount may be recovered from your balance. We may also restrict use of the affected payment method while the matter is reviewed. Any review will take account of the available transaction information and applicable obligations.

4. Promotions and responsible gambling

Promotions, bonuses, rewards and competitions may be subject to separate promotional terms. These may include eligibility requirements, expiry dates, wagering or play conditions, game restrictions, maximum values, account limits and rules about withdrawals. The terms applying to an offer will be displayed when the offer is presented. You should read them before accepting or using the offer.

Unless the relevant offer says otherwise, a promotion may be available only once per person, household, device, payment method or other permitted basis. We may refuse, cancel or amend an offer where there is a breach of promotional terms, duplicate participation, manipulation, fraud or other misuse. Promotional balances and winnings may be removed where an offer has been used improperly.

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget and time limit before you play, and never gamble with money needed for everyday expenses. Do not play when upset, under the influence of alcohol or drugs, or when gambling is affecting your work, relationships or wellbeing.

Faircrown Casino may provide responsible gambling tools and support options through the website. These may include deposit, loss or session controls, cooling-off periods, activity information, account breaks and self-exclusion. The available tools and any applicable conditions will be explained on the relevant page. A request to restrict or close an account should be made through the available account or support channels.

1. Choose a gambling budget before starting.
2. Keep track of deposits, wagers and playing time.
3. Take regular breaks and avoid chasing losses.
4. Use available limits or time-outs if gambling becomes difficult to manage.
5. Seek independent support if gambling is causing concern for you or someone close to you.

5. Privacy, intellectual property and changes

Personal information is handled in accordance with the Faircrown Casino Privacy Policy. By using the site, you acknowledge that information may need to be collected and used to create and manage your account, process transactions, verify identity and age, provide services, maintain security, meet legal obligations and support responsible gambling. Please read the Privacy Policy for more information about data handling and your available rights.

The website, including its text, design, graphics, software, logos and other content, is owned by or used with permission by the relevant rights holder. You may use the site for personal, lawful purposes only. You must not copy, reproduce, modify, publish, distribute, reverse engineer or commercially exploit any part of the website without written permission, except where the law allows it.

Faircrown Casino aims to provide a reliable service but does not promise that the website will always be uninterrupted, error-free, secure or available on every device or network. Internet services, payment providers and other external systems may affect access. To the extent permitted by law, you use the site at your own risk and remain responsible for the equipment, connection and security measures needed to access it.

Nothing in these terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded under applicable Australian law. Subject to those rights, Faircrown Casino is not responsible for loss caused by your breach of these terms, misuse of the site, inaccurate information, unauthorised account access caused by your failure to protect account details, or circumstances outside reasonable control.

These terms may be changed from time to time to reflect changes to the website, services, legal requirements or business practices. The current version will be published on this page and will apply from the date shown or, where no date is shown, from publication. If you continue to use Faircrown Casino after a change takes effect, you will be treated as having accepted the updated terms.

If you have a question about these terms, use the support or contact options displayed on the Faircrown Casino website. Please keep your account information available when making an enquiry, but do not send passwords or other sensitive security information through an unsecured channel.